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• 22 min
• July 28, 2022

Evolving customer expectations are accelerating the pace of change in insurance; old-school thinking won't cut it in the digital age. It's clear that the insurance organizations who have continued to invest in innovation to improve products, service, and delivery have an enormous competitive advantage in our hardening market.

One such innovative organization is GradGuard, who has been on the forefront of embedded insurance experiences for more than a decade… which is honestly probably longer than most of us have even been familiar with the term, "embedded insurance"!

In this episode of UNBIND, host Jocelyn Getson is joined by John Fees, co-founder and managing director of GradGuard, which helps students and their families protect their college investments through tuition and renters insurance programs via embedded offers within the college enrollment process. Today, they are partnered with 500 universities nationwide and help serve nearly one million students and their families. Listen to hear John share his experience within the embedded space.

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• 27 min
• June 27, 2022

Digital transformation. Innovation. Elevated customer experiences. We've all heard it before - insurance can no longer prioritize the old way of doing things ahead of providing exceptional client experiences. But while everyone is talking about the "why," it's the "how" that often feels vague and aspirational versus. clear and actionable.

In his role as Managing Principal of Core Innovation at CSAA Insurance Group, Brian Gaab has led the implementation of new technologies and innovative risk transfer solutions for new and existing insurance products. Considering that CSAA Insurance Group has been serving AAA members for over 100 years, he is the perfect person to speak about innovating within a legacy carrier, one that not only remains relevant but is known for cutting edge products that leverage new technologies.

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• 27 min
• May 18, 2022

The push to innovate both insurance distribution and the consumer products themselves is really a global effort. And while in some cases, there is a regionality consideration where certain products are needed based on the exposure of that area or consumer preferences, ultimately there is so much to be learned by looking beyond the country you operate in and see how the rest of the world is tackling insurance innovation.

On this episode of UNBIND, we were joined by Dr. Robin Kiera, the founder of Digitalscouting, a global consulting company focused on supporting insurance professionals by scouting technology, products, and marketing trends around the world. Based in Germany, Dr. Kiera has had a bird's eye view on the evolution of insurance and InsurTech across the globe for years. In fact, he is known for predicting very early the impact of Lemonade on the industry.

Dr. Kiera shares his insights into global insurance trends, focusing on the insurance customer experience, and sheds new light on opportunities for insurers to best reap the benefits of the InsurTech movement and ease the pain of customer acquisition.

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• 25 min
• Apr 28, 2022

When thinking about the strategic direction of your company or even your industry, many of us probably have had a moment of "what would Amazon do?" Afterall, they are the world's most valued brand, so why not take the same approach as they would to the challenges and opportunities your business may face? Well, for anyone who has ever had that thought, you're in luck.

John Rossman, Managing Partner at Rossman Partners, former Amazon leader and author of The Amazon Way joined us on UNBIND to share his insider point-of-view and discuss how "the Amazon way" may resonate with our own industry and the takeaways insurance leaders should consider, if not implement, themselves to remain competitive in an ever-evolving market.

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• 29 min
• Mar 17, 2022

No matter what business you're in, it is no secret that winning and retaining customers is critical to long term success. But sometimes that's easier said than done. The challenge is that we are living through a time of unprecedented disruption. Everything from digital advancements to social, economic, and environmental changes are impacting life - and business - as we know it. What may have worked for organizational leaders five years ago (or even sooner than that!) is not necessarily going to have the same impact on success today. This episode will identify the essential areas that businesses need to focus on to not only survive, but most importantly, thrive during these rapidly changing times.

Named a top 5 global retail influencer, joining us for this conversation is Steve Dennis. Steve is a leading retail expert on strategic growth and innovation who speaks worldwide on how businesses can reignite growth in the age of digital disruption. He's been named a top 5 retail influencer by multiple organizations and his thoughts on the future of shopping are regularly shared in the media, as a Forbes Senior Contributor and on his podcast. His best-selling book is Remarkable Retail: How to Win & Keep Customers in the Age of Disruption.

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• 30 min
• Mar 1, 2022

If there's anyone that knows something about developing innovative ideas and seeing them through to success, it's Laura Bennett, SVP e-Consumer North America at Chubb. Not one to shy away from a challenge, Laura is making a difference in insurance by thinking differently, executing on new programs and bringing her genuine and authentic leadership style to every new initiative. Today we get to hear first-hand the path that has led Laura to her current role, which included being the first pet insurance actuary in the US, and what it has been like bringing an innovative brand like Blink to life within a large insurer like Chubb.

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• 33 min
• Feb 2, 2022

The insurance industry has often been considered complacent and some products, like auto insurance, as biased. We see new leaders entering the space who are shaking things up, fueled by a desire to create more equitable and innovative products. They are choosing the road less traveled (no pun intended) to execute their vision. LOOP is the AI-powered car insurance company with a focus on more equitable insurance, largely led in part by its visionary Co-Founder and Co-CEO, Carey Anne Nadeau, who isn't afraid to ask "why?"

On this episode of UNBIND with Bindable, we sit down with Carey Anne to learn more about her founder story, her passion for data and mission-driven insurance innovation, and the impact LOOP is having on the future of the industry. Take a listen and be inspired by what fuels Carey Anne to create better and more transparent insurance experiences for all.

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• 40 min
• Dec 16, 2021

The insurance industry has often been considered complacent and some products, like auto insurance, as biased. We see new leaders entering the space who are shaking things up, fueled by a desire to create more equitable and innovative products. They are choosing the road less traveled (no pun intended) to execute their vision. LOOP is the AI-powered car insurance company with a focus on more equitable insurance, largely led in part by its visionary Co-Founder and Co-CEO, Carey Anne Nadeau, who isn't afraid to ask "why?"

On this episode of UNBIND with Bindable, we sit down with Carey Anne to learn more about her founder story, her passion for data and mission-driven insurance innovation, and the impact LOOP is having on the future of the industry. Take a listen and be inspired by what fuels Carey Anne to create better and more transparent insurance experiences for all.

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• 38 min
• Dec 14, 2021

As the current insurance landscape continues to expand and evolve, the term "InsurTech" now encompasses a vast array of companies and capabilities. Valuations continue to grow, the number of IPOs is increasing, and new entrants are emerging every month. Legacy players must be ready to embrace and react to change head-on, or risk losing out to their competition. But how can insurance leaders know what's worth pursuing and what's just noise?

On this episode of UNBIND, host Jocelyn Getson will sits down with Stacey Brown, Head of Global Technology Innovation at AXA XL, a Division of AXA, to tap into and learn from his extensive experience and expertise, understand his views of the current state of InsurTech, and hear his projections for what's next. He'll also share his insights driving transformation from within the industry and influencing innovation through InsurTech Hartford, a community and platform he built for entrepreneurs, investors, and industry executives eager to contribute to the future of insurance.

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• 32 min
• December 14, 2021

Insurance has more tools and tech available than ever before, so it's no surprise that the industry is changing–and fast. And while change is inevitable, success is not. Are your people, processes, and organization as a whole, open to and ready for digital transformation? In this episode of UNBIND with Bindable, Jocelyn Getson, Chief Growth Officer at Bindable, sits down with business transformation expert, Angie Tuglus, to discuss the daunting challenge of undertaking a digital transformation, how to effectively lead change management within an organization, the pitfalls to avoid, and how to define success, all while keeping your transformation on course.

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• 34 min
• December 14, 2021

On this episode of UNBIND with Bindable, Jocelyn Getson, Chief Growth Officer sits down with NFP's Head of Innovation, Mark Rieder, for The Digital Future of Insurance: What's Next? They discuss trends in digital insurance and what the future holds for the industry.

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• 27 min
• December 13, 2021

For our very first UNBIND with Bindable, Jocelyn Getson, Bindable's Chief Growth Officer and host, sits down with Phil Walker, CEO of iptiQ by Swiss Re and Bill Suneson, CEO of Bindable about their recent strategic partnership, what it means for the insurance industry, the impact on digital ecosystems, why holistic solutions are critical for partners, and their perspective on the future of insurance.